{"id":18,"date":"2026-04-15T21:12:38","date_gmt":"2026-04-15T19:12:38","guid":{"rendered":"https:\/\/cx.fednot.be\/formation-et-contact\/"},"modified":"2026-06-25T09:41:56","modified_gmt":"2026-06-25T07:41:56","slug":"formations","status":"publish","type":"page","link":"https:\/\/cx.fednot.be\/fr\/formations\/","title":{"rendered":"Formations"},"content":{"rendered":"<div id=\"cs-content\" class=\"cs-content\"><div class=\"x-div e18-e1 mi-0 mi-1 mi-2 mi-3 mi-4\"><div class=\"x-bg\"><div class=\"x-bg-layer-lower-img\"><img decoding=\"async\" src=\"https:\/\/cx.fednot.be\/wp-content\/uploads\/2026\/04\/Online-training-in-customer-experience-2.png\" alt=\"Image\" loading=\"lazy\"\/><\/div><\/div><div class=\"x-text x-content e18-e2 mi-a mi-b mi-c mi-d mi-e mi-f mi-g\"><h1>Formations<\/h1><\/div><div class=\"x-text x-content e18-e3 mi-b mi-c mi-e mi-h mi-i mi-j mi-k mi-l\"><p>Disposez de tout ce dont vous avez besoin pour mettre en place la meilleure exp&eacute;rience client au sein de votre &eacute;tude.<\/p><\/div><\/div><div class=\"x-section e18-e4 mi-v mi-w\"><div class=\"x-row x-container max width e18-e5 mi-y mi-z\"><div class=\"x-row-inner\"><div class=\"x-col e18-e6 mi-10\"><div class=\"x-text x-content e18-e7 mi-b mi-c mi-d mi-e mi-f mi-i mi-k mi-l mi-m mi-n\"><h2>Boostez vos comp\u00e9tences en exp\u00e9rience client !<\/h2><\/div><\/div><div class=\"x-col e18-e8 mi-10\"><div class=\"x-grid e18-e9 mi-11\"><div class=\"x-cell e18-e10 mi-12\"><div class=\"x-text x-content e18-e11 mi-a mi-e mi-l mi-o mi-p\"><p>OptiNews sur l'exp\u00e9rience client (NotaSmart)<\/p>\n<p><a href=\"https:\/\/fednot.syfadis.com\/Catalog\/TrainingShops\/TrainingView.aspx?idTraining=1218805763\" target=\"_blank\">Suivre la formation<\/a><\/p><\/div><\/div><div class=\"x-cell e18-e12 mi-12\"><div class=\"x-text x-content e18-e13 mi-a mi-e mi-l mi-o mi-p\"><p>G\u00e9rer la relation client au sein du notariat (Formanot)<\/p>\n<p><a href=\"https:\/\/www.formanot.be\/fr\/formations?text=G%C3%A9rer+la+relation+client+au+sein+du+notariat&amp;f%5B0%5D=language%3Afr&amp;f%5B1%5D=language%3Aen\" target=\"_blank\" rel=\"noopener\">Suivre la formation<\/a><\/p><\/div><\/div><div class=\"x-cell e18-e14 mi-12\"><div class=\"x-text x-content e18-e15 mi-a mi-e mi-l mi-o mi-p\"><p><span>De l\u2019\u00e9change \u00e0 la confiance : la cl\u00e9 d\u2019une relation client sereine et durable<\/span> (Formanot)<\/p>\n<p>Namur, Louvain-la-Neuve, Mons<\/p>\n<p><a href=\"https:\/\/www.formanot.be\/fr\/formations\/comment-gerer-les-conflits\" target=\"_blank\" rel=\"noopener\">Suivre la formation<\/a><\/p><\/div><\/div><div class=\"x-cell e18-e16 mi-12\"><div class=\"x-text x-content e18-e17 mi-a mi-e mi-l mi-o mi-p\"><p>Gestion de l'agressivit\u00e9 verbale (NotaSmart)<\/p>\n<p><a href=\"https:\/\/fednot.syfadis.com\/Catalog\/TrainingShops\/TrainingView.aspx?idTraining=611581982\"  target=\"_blank\">Suivre la formation<\/a><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"x-section e18-e18 mi-v mi-x\"><div class=\"x-div e18-e19 mi-0 mi-1 mi-3 mi-5 mi-6\"><div class=\"x-text x-content e18-e20 mi-b mi-c mi-e mi-f mi-i mi-k mi-l mi-m mi-q mi-r\"><div class=\"ewa-rteLine\">Une suggestion ? Envie de t&eacute;moigner ?<\/div><\/div><a class=\"x-div e18-e21-v0 mi-3 mi-4 mi-7 mi-8\" href=\"mailto:optimi@fednot.be\"><span class=\"x-div e18-e21-v1 mi-0 mi-3 mi-5 mi-7 mi-9\"><div class=\"x-text x-content e18-e21-v2 mi-b mi-e mi-f mi-j mi-k mi-m mi-s mi-t\"><code><i  class=\"x-icon x-icon-hand-wave\" data-x-icon-s=\"&#xe1a7;\" aria-hidden=\"true\"><\/i><\/code><\/div><div class=\"x-text x-content e18-e21-v3 mi-a mi-b mi-e mi-f mi-t mi-u\">Ecrivez-nous !<\/div><\/span><\/a><div class=\"x-text x-content e18-e22 mi-a mi-b mi-e mi-l mi-p mi-r\"><div class=\"ewa-rteLine\">\n<p class=\"ewa-rteLine\">Pour toute question, n'h&eacute;sitez pas &agrave; nous contacter &agrave; l'adresse <a href=\"mailto:optimi@fednot.be\">optimi@fednot.be<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>FormationsDisposez de tout ce dont vous avez besoin pour mettre en place la meilleure exp&eacute;rience client au sein de votre &eacute;tude.Boostez vos comp\u00e9tences en exp\u00e9rience client !OptiNews sur l&rsquo;exp\u00e9rience client (NotaSmart) Suivre la formationG\u00e9rer la relation client au sein du notariat (Formanot) Suivre la formationDe l\u2019\u00e9change \u00e0 la confiance : la cl\u00e9 d\u2019une relation client sereine et durable (Formanot) Namur,&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-18","page","type-page","status-publish","hentry","no-post-thumbnail"],"_links":{"self":[{"href":"https:\/\/cx.fednot.be\/fr\/wp-json\/wp\/v2\/pages\/18","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cx.fednot.be\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cx.fednot.be\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cx.fednot.be\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cx.fednot.be\/fr\/wp-json\/wp\/v2\/comments?post=18"}],"version-history":[{"count":24,"href":"https:\/\/cx.fednot.be\/fr\/wp-json\/wp\/v2\/pages\/18\/revisions"}],"predecessor-version":[{"id":271,"href":"https:\/\/cx.fednot.be\/fr\/wp-json\/wp\/v2\/pages\/18\/revisions\/271"}],"wp:attachment":[{"href":"https:\/\/cx.fednot.be\/fr\/wp-json\/wp\/v2\/media?parent=18"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}